At HoopSync, protecting the privacy of our users is one of our priorities. This Privacy Policy describes the types of information that may be collected and recorded by HoopSync and how we use it.
If you have additional questions or need more information about this policy, please contact us using the support channel described below.
Information We Collect and How We Use It
The information HoopSync processes depends on the features you use and the permissions you choose to grant. It may include:
- Information you provide, such as profile details, team or activity information, and content you submit in the app.
- App and device information, such as device type, operating system, app version, language, and diagnostic data.
- Usage information, such as interactions with app features, session dates and times, and performance events.
We may use this information to provide and maintain HoopSync, personalize features, understand app performance, prevent misuse, troubleshoot errors, communicate service-related updates, and comply with legal obligations.
Log Files
HoopSync follows a standard procedure of using log files. When you use the app, these files may record information such as Internet Protocol (IP) address, device and browser type, Internet Service Provider (ISP), date and time stamps, referring or exit pages, app events, and diagnostic details.
This technical information is used to analyze trends, administer and secure the app, understand feature usage, and improve reliability. We do not use log files to directly identify you unless needed for security, support, or legal compliance.
Our Advertising Partners
If advertising is displayed in HoopSync, advertising partners may use cookies, mobile advertising identifiers, SDKs, or similar technologies to deliver, measure, and personalize ads. Each advertising partner maintains its own privacy policy governing its use of data.
Advertising Partner Privacy Policies
Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, SDKs, or web beacons in advertisements and links that appear in HoopSync. These technologies can automatically receive technical information, including your IP address or advertising identifier.
Partners may use these technologies to measure campaign effectiveness or personalize advertising content. HoopSync does not control the cookies or tracking technologies used independently by third-party advertisers.
Third Party Privacy Policies
HoopSync's Privacy Policy does not apply to other advertisers, services, or websites. We encourage you to review the respective privacy policies of third-party providers for details about their practices and instructions on how to opt out of certain options.
Your device settings may also let you limit ad personalization, reset an advertising identifier, or manage app permissions.
Data Retention and Security
We retain information only for as long as reasonably necessary to provide HoopSync, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and meet legal requirements.
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.
Children's Information
Protecting children while they use online services is important to us. We encourage parents and guardians to observe, participate in, monitor, and guide their children's online activity.
HoopSync does not knowingly collect personally identifiable information from children under the age of 13. If you believe a child has provided this kind of information through HoopSync, please contact us promptly. We will make reasonable efforts to remove it from our records.
Online Privacy Policy Only
This Privacy Policy applies to information processed through HoopSync and its related online services. It does not apply to information collected offline or through channels outside the app unless this policy is expressly referenced there.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect information.
Contact Us
If you have questions, privacy requests, or concerns about this policy, contact the HoopSync team through the support or contact option provided in the app or on its official store listing.
Please include “Privacy Request” in your message so we can route it appropriately.
Consent
By using HoopSync, you acknowledge that you have read this Privacy Policy and understand how information is handled as described above. Where required by law, we will request your consent separately for specific processing.